The Peru Gazette

Occupational Therapist Billie Pearl honored for extraordinary patient care

October 26, 2026 – CVPH News Release, Plattsburgh, NY – When people come to the hospital, they’re often facing more than a medical challenge. They may be carrying fear, uncertainty or circumstances that make an already difficult situation even harder.

For one patient at University of Vermont Health Network – Champlain Valley Physicians Hospital, those circumstances included arriving without any personal belongings. In addition to focusing on the patient’s clinical needs, Billie Pearl, an occupational therapist at the hospital, saw a person who deserved comfort, dignity and a sense of normalcy during a difficult time.

After learning the patient was unhoused and had been admitted without their belongings, Pearl took action. On her own time, she worked to locate the patient’s personal items and brought them to the hospital. The gesture wasn’t part of a treatment plan, but it made all the difference for the patient.

According to Kalie Leduc, a physical therapist who works with Pearl, the moment reflects the compassion Pearl brings to her work every day. “Billie truly embodies ‘patients first,’” Leduc says. “She goes above and beyond for all her patients, consistently treating each person with compassion, dignity and respect.”

Leduc adds Pearl is known for taking extra time with patients to ensure they feel heard, valued and supported throughout their care. “Acts like this are not part of her job description,” Leduc says. “They reflect the kind of person she is.”

Occupational therapists help patients regain the skills needed for daily life after illness, injury or hospitalization. Colleagues say Pearl combines that clinical expertise with a genuine commitment to the people she serves, seeing each patient as more than a diagnosis or medical condition.

“Her dedication, kindness and genuine commitment to providing exceptional care make her an outstanding role model for our team,” Leduc says.

That commitment is why Leduc nominated Pearl for the hospital’s latest BEE Award. Pearl was presented with the honor during a surprise ceremony with her colleagues. During the award presentation, she received a certificate commending her for her extraordinary work. Pearl, like all honorees, also received a BEE Award pin, a beautiful and meaningful sculpture and a basket filled with bee-themed gifts.

The BEE Award – which stands for Beyond Extraordinary Everyday – recognizes Champlain Valley Physicians Hospital employees in non-nursing roles who support patient care and make a meaningful difference in the lives of patients, families and coworkers. Nomination forms and boxes are located at each of the hospital’s main entrances and on the UVM Health Network website. Support staff may be nominated by patients, families and colleagues. A committee reviews nominations and awards a deserving employee each quarter.